It was with great anticipation that we finally got to go and try the food at Eudora Station. We’d seen the place go from a dingy and dark, overpriced café to become one of the nicest places in town. It sits just next to the temple after the Art Academy and Thomas, the designer, really took advantage of the surroundings by opening up the whole south facing wall, and when the weather’s nice the view is comparable to the balcony at the Shangri-La. Okay, it’s not that good, but it’s close. And we could all use a lesson or two when it comes to interior design and here is where that lesson is given with its indirect lighting, friendly wall colors, well-selected art, ceiling fans, and broad, wood-planked floors. This is the spot that the now closed Paradise Restaurant always wanted to be. And then there’s the food, which is prepared in an immaculate open-for-everyone-to-see kitchen. On about the fifth time we went there last month an accompanying guest mentioned how he would hire a chef to be his lab assistant if he needed a job. He was that clean and meticulous.
On our first visit we had the Steak Sandwich (53RMB) which was quite respectable and served on home-made Panini bread with freshly cut fries. On our second visit we had the delicious Caesar Chicken Sandwich (39RMB), and the Garlic Chicken Laffa Wrap (39RMB), which were as big as a child’s forearm. Needless to say, we had to take some home in a doggy bag. The Calamari (39RMB) is breaded in a not so typical style served with two nice sauces, and the draught Tiger beer runs a reasonable 25RMB/pint. Look for happy hours in our event section. Overall, we’ve sent quite a few picky eaters over there, and we’ve yet to hear a single complaint. One actually said that he thought it was the best Cheeseburger (55RMB) he had eaten in town. With over five years of history in their first Beijing operation, it looks like Eudora might take over the continental food market in Hangzhou. It’s certainly about time.
Eudora Station-Coffee Break 2 for 1? (melwong) 2009-11-22 21:31:00 Ever since More Hangzhou recommended Eudora Station, it has been my favourite restaurant. I have been there, a total of 3 times. First visit, lunch,the chef recommended dishes. Ambience, preferct! Service, still room for improvement, but bearable. Second visit, a group of us, total 8. We enjoyed the coffee break promotion, 2 for price of 1. We loved it. The third visit, which is today. A total disappointment. My husband and I, plan to enjoy a lovely day, with coffee and pool. To my surprise, when the waitress repeat our order, it is 4 cuppuccino instead of 2. But there are only 2 of us. The greater surprise was, the promotion is mend for buy 1 get 1 free, for the same diner. So, for the both of us, we are supposed to order 2 cups and get another 2 for free! I complained, of course, that this is not my first visit, and I had enjoyed the promotion while 4 of us, get 4 cups of coffee and get another 4 for free. Total 8 of us.
The waitress said, it was a mistake. I wonder why, because she was the same person that served us. She indeed wearing a more distinctive uniform, I guess, she must be a manager of the restaurant. Without arguing, we walked out. To the cafe next door. No wonder the cafe next to it, is full house.
Perhaps, my mandarin is weak? Communication breaks down between management and front liner?
Review (Erika) 2009-12-06 10:03:55 The reaon places like Eudora station can charge $48 yuan for a glass of wine, is because they offer a Western dining expirience. However, on my two expiriences there, I have not been impressed. The first time I ordered a wrap listed under the sandwich heading for $48 yuan. Underneath the list was a note that said all sandwiches come with fries. When it arrived there were no fries, because according to the waiter, it was not a sandwich. During my second visit with a group of eight people, I ordered chicken skewers. Everyone, including our group member that ordered 15 minutes after everyone else recived their food before me. When asked the waiter bashfully said that he, "kind of forgot" with no apology. So I paid $68 kuai for two skewers that took, literally, an hour to arrive. I will not be returning to Eudora Station.
I've come around (Erika) 2010-01-17 15:56:43 Since my last visit at Eudora, I have been back twice. Both times I enjoyed decently prices drinks, since they often have a drink special, and a wonderful western atmosphere. The people are friendly, and the service has been better. I will be going back.
Poor Service (ShawnW) 2012-02-01 19:14:12 Went to Eudora today for the second time, and I must say that I left there quite angry.
I arrived at Eudora at about 4:45, and at 4:55 my friend and I placed orders for two coffees, expecting to receive the "Tea Time" discount which runs from 2:30-5:00.
The bill arrived later and they charged us full price for the drinks. We pointed it out for them and they said, "It's based on when it is entered into the computer." My friend said that the restaurant clock on the wall said we put in our order 5 minutes before 5. They said their wall clock and the PC clock were not synced. However, that was complete BS because I was also looking at phone when we ordered, and my phone also said 4:55.
The money itself is not an issue as it wasn't a large amount, but the staff did not want to make any efforts to fix their mistake in order keep a good customer.
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