It's becoming a battle royal over Thai food here in Hangzhou, and the latest contender is pulling no punches, as the Wyndham Grand Plaza Royale West Lake Hangzhou brings a prize-fighter to the fore with Sawasdee. We'd like to start by pointing out how you won't feel like you've been mugged when the check comes, which is nice considering this place could probably get away with charging considerably more than they do. The always-hungry MORE crew settled into their seats, as the food started making its way to our table. Looking around, we could see that the spacious and comfortable dining room is perfect for pretty much any occasion, with soft lighting, and lots of black and gold to keep the ambience feeling both mysterious and elegant. The food arrived with much anticipation as we eyed the lidded porcelain bowl of Tom Yam Goong that was set down, as well as a very colorful and well-presented Larb Gai chicken salad which appeared next. Sawasdee's soup had all the right flavors and heat known to emanate from those infamous Thai peppers, and we were especially pleased to NOT find inedible bits of lemongrass to clumsily chew on, as you might encounter at other venues. A soft, warm Roti followed, along with plain steamed rice, providing the perfect backdrop for Green Curry, sliced pork neck, and the benchmark Pla Tod Sam Rod crispy fish. While everything we ordered was delicious, it's probably more important to point out that the staff at Sawasdee is exceptional. They give their guests more than just a meal. The restaurant manager, a very affable Thai, showed us the proper way to enjoy and appreciate the foods from her home land. For those of you, who’ve not had the good fortune to be able to travel to Thailand, fret not as the manager gave us a little, “Locals Only” insider info we found highly valuable. This kind of service received very high marks from us, since the food scene in Hangzhou is just beginning to open up, and educating the dining public will take more than heavy cash investments into venues that fail to connect with their customers on a personal level. It is perhaps best summed up by Chris Dexter, GM of the hotel, when he says “We may not be the most lavish, but we strive to be the friendliest.” Of course it doesn't hurt that they offer an outstanding sticky rice dessert with coconut cream, strawberry, and fresh mango as well.